Returns & Replacements Policy:
We take great pride in our reputation for quality and excellent value.
For incorrect or defective items shipped, we have a 7-10 day Returns/Replacements policy upon receipt of order by the customer, subject to the following terms and conditions:
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The products must be in their original condition: new, unworn, unwashed, and with all original tags attached.
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Items that have been altered or processed in any way after delivery are not eligible for return or exchange.
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Additional shipping costs may apply for any exchange or return.
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For custom-made orders, we will provide a pre-shipment sample and a bulk goods inspection report for your approval before shipping. Once approved and shipped, all custom-made orders are final and cannot be returned or exchanged.
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Contact our Customer Service to arrange a package pickup for return/exchange (aprilsu.hs@gmail.com).
Please note: This policy applies to all our apparel, including but not limited to t-shirts, hoodies, sweatshirts, dresses and pants.
